Minpaku Management Services in Japan
We state the registered scope and contract terms, then accept reservations, cleaning, guest support, registry, and reporting tasks by service area.
Minpaku operations is a general term for reservations, OTA, cleaning, and guest-support work. Housing Accommodation Management refers to statutory duties under Japan's Housing Accommodation Business Act. StayJP (Registration No. F05636) states the scope, responsibilities, and additional costs in each contract.
Reservation, inventory, and price coordination
- Unified management across OTAs
- Market data-based pricing suggestions
- System to prevent double bookings
Cleaning coordination and completion records
- Cleaning arranged between checkout and next guest
- Photo-based quality verification
- Onsite checks subject to confirmed area and contract terms
Guest communication and escalation
- Multilingual support subject to contract terms
- Response hours, channels, and emergency escalation are confirmed in the contract.
- Check-in guides and local information prepared
Guest registry and reporting data management
- Proper guest registry preparation
- Appropriate personal data handling
- Management of stay data needed for periodic reporting
Monthly income and occupancy reporting
- Monthly income/expense reports
- Reporting items and format agreed in the contract
- Operating issues recorded and shared
Housing Accommodation Management
Housing Accommodation Management (Full-Service)
A single-contract package covering all management duties under Japan's Housing Accommodation Business Act.
A single-contract package covering all management duties under Japan's Housing Accommodation Business Act.
View our registration number, scope, and complaints window
INNS AND HOTELS ACT FACILITIES
Contracted operations for hotels, ryokans, and apartment hotels
The facility must hold the applicable Inns and Hotels Act permit. We confirm the location, room count, existing staff, local operating setup, and requested work before defining the contracted scope. Permits, fire safety, design, and construction are handled by the relevant licensed specialists or vendors.
Clarify how OTA, rates, guest communication, and housekeeping coordination are divided between existing staff and StayJP.
Keep the facility's own guest service, food, and bathing operations while confirming which operating tasks are outsourced.
We do not infer a permit from the commercial name; the actual permit and multi-room operating setup are confirmed first.
How It Works
See how guest experience gets organized in practice.
Frequently Asked Questions About Minpaku Management
Common questions we hear before owners sign on.
What's the difference between "minpaku management" and "minpaku operation"?
Minpaku operations is a general term for reservations, OTA, cleaning, and guest-support work. Housing Accommodation Management refers to statutory duties under the Act. A contract may combine both scopes.
How far does the scope of work go?
We accept the reservation, cleaning, guest-support, registry, and reporting tasks stated in the selected plan and contract. See the Housing Accommodation Management page for the detailed scope.
Which areas do you cover?
See each area page for the current list of areas we cover and local market specifics.
How is pricing structured?
Revenue-based plans range from 10% to 30%+. The Pricing page and pre-contract quote identify included work and additional costs such as cleaning.
What sets you apart from other management companies?
We are an MLIT-registered Housing Accommodation Manager and publish our registration number, scope, fees, contract terms, and complaints contact.