We manage notified private lodgings within a contracted responsibility scope
StayJP manages operations for properties already notified under Japan's Private Lodging Business Act. We do not file permits or notifications. OTA, pricing, guest communication, cleaning schedules and onsite work are assigned through the selected plan and contract.
国土交通大臣(01)第F05636号
BCROSSB Inc.
Last reviewed: 2026-08-15
Registration and contracted scope
Registration does not mean that every task and cost is assumed without conditions. We review the legal operating category, address, existing cleaning setup and requested scope, then record the responsibilities of StayJP, the owner and external specialists in the contract.
Highlights
- Registered private-lodging management operator No. F05636
- Core service starts after required permit or notification
- Responsibilities separated across 10% Light, 15% Standard, 20% Pro and 30%+ Premium
- Revenue, occupancy, ratings and cleaning outcomes are not guaranteed
Work separated by plan and contract
For each property, the contract identifies the executor, instructor, cost bearer, approver, service area and exceptions.
Core operation in every plan
- OTA calendars and booking changes or cancellations
- Rates and minimum-stay settings
- Guest messages and check-in guidance
- Guest register, revenue and occupancy reporting, and management-fee settlement
Standard and Pro cleaning scope
- Standard: cleaning schedule coordination and booking-information transfer
- Standard: receipt of completion reports or photos and reporting confirmed delays
- Standard excludes direct instructions to cleaners and onsite inspection
- Pro: onsite inspection and necessary improvement requests after area and contract review
Premium additional scope
- Direct instructions to cleaners and contracted onsite inspections
- Initial equipment or appliance checks and damage reporting
- Emergency onsite response under the contract
- Cleaning, linen and basic supplies within the contract cap; extra supplies use an additional percentage agreed in advance
Owner and licensed-specialist scope
- Permits and notifications remain with the owner and licensed specialists; we may introduce a partner administrative scrivener
- Repair, replacement, interior-work and appliance coordination and costs remain owner-managed in every plan
- External vendors, taxes and OTA fees are separated from the management fee
- Tax decisions, returns, filing and representation remain with the owner's tax professional
Guest-support conditions
We do not promise a fixed number of languages or instant responses. Required channels and service hours are set in the contract.
- OTAs and message channels in use
- Required support languages
- Normal service hours
- Separation of night enquiries from emergency contacts
- Owner approval required for refunds or spending
Path to contract
We confirm the property and responsibility scope before selecting an acceptable plan.
1. Share property information
We review the address, legal category, room count, OTAs and cleaning setup.
2. Confirm work and area conditions
We map required tasks, onsite inspection, emergency response and spending approval.
3. Set the plan and contract
Responsibilities, separate costs, caps, reporting, term and termination are written into the agreement.
4. Handover and launch
We confirm access, existing bookings, guest communications and cleaning schedules before setting the start date.
Owner role after delegation
Owner decisions and costs remain for some work after management begins.
| Self-management | StayJP | |
|---|---|---|
| Bookings and rates | Set and updated by owner | Managed by StayJP within contracted authority |
| Cleaning schedule | Shared with cleaner by owner | Coordinated from Standard upward |
| Onsite inspection | Checked by owner | Area and contract review for 20% Pro and 30%+ Premium |
| Emergency onsite response | Arranged by owner | Included in Premium under contract conditions |
| Repairs, replacement and works | Owner decides, arranges and pays | Owner-managed in every plan |
Confirming service area
Tokyo is our operational focus, but we do not promise immediate nationwide acceptance. We decide after reviewing the address and local setup.
Evidence available before contract
Registration, company information and plan responsibilities are public.
Guides for choosing management
These guides explain regulation and management-company selection.
Private lodging management questions
Confirm the work, cost, area and owner responsibilities before contract.
What is StayJP's core service?
We manage contracted booking, pricing, guest communication, cleaning schedules and reporting for properties after required permit or notification.
Do you file permits or notifications?
No. StayJP does not provide filing agency. We may introduce a partner administrative scrivener when needed.
Does Standard directly instruct cleaners?
No. Standard covers schedule coordination, booking-information transfer, receipt of completion reports or photos, and reporting confirmed delays to the owner.
Is Pro onsite inspection available everywhere?
No. Availability depends on the address, confirmed service area, frequency, timing, cost and other contract conditions.
Does onsite inspection include emergency dispatch?
No. Inspection and emergency onsite response are separate. Premium emergency response also follows contract conditions.
Does StayJP arrange repairs or appliance replacement?
Repair, replacement, interior-work and appliance coordination and costs remain owner-managed in every plan.
What is included in Premium?
Premium includes contracted inspections, direct cleaner instructions, initial equipment checks, damage reports and emergency onsite response. Cleaning, linen and basic supplies are included within the contract cap.
What are the contract and termination terms?
The standard term is 12 months with automatic renewal. Cancellation is penalty-free with one month's designated-email notice for 10%–20%, or three months for 30%+.
Confirm the management scope for your property
Share the address, legal category, rooms, OTAs, cleaning setup and onsite needs. We will check what can be contracted.