Vacation Rental & Airbnb Management Japan — Housing Accommodation Manager StayJP
MLIT-registered housing accommodation manager (No. F05636) StayJP delivers full-service vacation rental and Airbnb management defined under Japan's Housing Accommodation Business Act. Licensing, OTA operations, cleaning, 5-language guest support, guest registry filing, and revenue management — all under a single accountable contract.
国土交通大臣(01)第F05636号
BCROSSB Inc.
Last updated: 2026-04-27
What Is Housing Accommodation Management?
Defined in Article 2 of the Housing Accommodation Business Act, housing accommodation management is the bundle of operations a registered manager performs on behalf of an owner. StayJP runs the legally required core duties in-house, optimising both occupancy and guest satisfaction.
Highlights
- Registered with MLIT and re-examined every five years
- In-house guest support in 5 languages: Japanese, English, Korean, Chinese, Spanish
- Compliance checklists for the three regimes: Housing Accommodation Business Act, Hotel Business Act, and Special Zone Minpaku Ordinances
- Operating range: 75-85% average occupancy across managed StayJP properties (trailing 12 months)
Scope of the Engagement
On top of the management duties defined in Article 34, we also handle adjacent operations needed to maximise revenue.
Compliance & licensing
- Filing of housing accommodation notifications, special zone minpaku permits, and simple lodging permits
- Monitoring of the 180-day cap and periodic reporting to local governments
- Guest registry creation, retention, and ID verification (in-person or online)
- Front-line response to neighborhood briefings, complaints, and government inquiries
Reservations & revenue
- Listing creation and operations on Airbnb, Booking.com, Expedia, and other major OTAs
- Dynamic pricing driven by demand forecasts (PriceLabs / Beyond integration)
- Channel-manager operations to keep inventory in sync and prevent double bookings
- Monthly reports tracking RevPAR, ADR, and OCC
Guest operations
- Pre-stay guidance, check-in flow, and incident response in 5 languages
- Smart-lock and contactless check-in onboarding
- 24/7 emergency response (lost keys, equipment failures, medical incidents)
- Review handling and an improvement loop driven by guest feedback
Cleaning, linen & supplies
- Turnover cleaning, periodic checks, and specialty cleaning to a documented housekeeping standard
- Linen and amenity supply with photo-recorded quality assurance
- Automatic restock of consumables with cost optimisation
- Coordination of urgent repairs through our partner network
5-Language Guest Support
We cover the major inbound demand pools with an in-house team rather than relying on outsourced agents.
- Japanese: domestic guests, neighbors, and government interactions
- English: Western markets, Southeast Asia, and global cities
- Korean: dedicated FAQ and interpretation for Korean visitors
- Chinese (Simplified): mainland Chinese guests, including channels like WeChat
- Spanish: inquiries from Latin America and Spain
Onboarding Process
From initial inquiry to operations launch in four steps. Properties that need new permits may have an additional licensing phase.
1. Free discovery call
We confirm the property type, location, target guests, and any existing contracts.
2. Revenue simulation
We share an occupancy / ADR / RevPAR projection grounded in local competitors and seasonality.
3. Management contract & licensing
We sign the Housing Accommodation Business Act-compliant management contract and prepare the required permits.
4. Onboarding & launch
We create listings, install smart locks, schedule cleaning, and begin live operations.
Self-Operation vs. StayJP Management
Use this comparison to evaluate the cost-benefit of commissioning a manager.
| Self-management | StayJP | |
|---|---|---|
| 5-language guest support | Personal outsourcing or machine translation | In-house multilingual team across 5 languages |
| Compliance | Owner monitors statutes case by case | Registered manager bears primary responsibility |
| Occupancy | Ad-hoc pricing, high variance | Dynamic pricing targeting the 75-85% range |
| Night & emergency response | Owner handles incidents in person | 24/7 coverage backed by a partner network |
| Cost structure | Fixed costs plus opaque ad-hoc spending | Monthly reports surface revenue and operating cost |
Trust & Verification
Verify the legal grounds and scope of work before commissioning us.
Housing Accommodation Management — FAQ
The questions owners ask most often before signing a management contract.
What exactly can I delegate?
All management duties defined in Article 34 of the Housing Accommodation Business Act — hygiene, safety, foreign-guest support, guest registry, neighborhood relations, and complaints — plus OTA operations, revenue management, cleaning, and consumables.
How are you different from other management companies?
We are a registered Housing Accommodation Manager that holds primary responsibility, and our 5-language guest support is fully in-house. We optimise revenue while keeping compliance non-negotiable.
Where do you operate?
Nationwide, with concentration in Tokyo, Osaka, Kyoto, Fukuoka, and Okinawa. We confirm operability for each property after a discovery call.
What are your contract length and exit terms?
The standard term is 12 months with automatic renewal. Either party may exit with three months written notice. Details live in the management contract and the pricing page.
How do you set occupancy and revenue targets?
We benchmark local competitors, seasonality, and property characteristics, then operate against an average occupancy band of 75-85%. RevPAR / ADR / OCC are reported monthly.
How is the 180-day cap handled?
For housing-accommodation-business properties, we monitor the 180-night cap and file the periodic reports with local governments. If you need to operate beyond 180 nights we can advise on a switch to special zone minpaku or simple lodging permits.
What is your incident response flow?
All complaints land in customer support with a status report inside 48 business hours. Critical incidents trigger our 24/7 first response and, when needed, escalation to fire / police authorities.
Is there anything left for the owner to do?
Once the contract is signed we run day-to-day operations. Property transfers, major renovations, and major strategy changes remain with the owner.