Be faithful to what operations fundamentally require.
StayJP manages minpaku as an MLIT-registered Housing Accommodation Manager and accepts contracted operations for facilities holding the applicable Inns and Hotels Act permit. We make our responsibilities and the owner's remaining decisions explicit, then focus on stable operations property by property.
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Good operations begin with decisions that are easy to overlook
For StayJP, the essence of operations is not taking on more tasks. It is connecting the decisions a property needs, defining responsibility, and preserving records owners can use for the next decision.
- 01
Purpose comes before tasks
Reservations, pricing, messages, and cleaning coordination are not ends in themselves. We connect them to stable operations and an appropriate guest environment.
- 02
We state what we do not own
Before contracting, we distinguish included duties, owner decisions, onsite conditions, and separate costs. We do not make our responsibility appear broader than it is.
- 03
Records matter more than claims
We retain agreed reservation, revenue, cleaning, cost, issue, and response records so owners can make informed operating decisions.
- 04
We grow within a manageable scope
We prioritize what we can actually inspect and support over property count or geographic expansion. Durable trust matters more than over-acceptance.
Connect operating decisions, not just tasks
Reservations, OTAs, pricing, guest communication, and cleaning coordination are not separate ends. They are means to keep a facility stable and maintain an appropriate guest environment.
We manage minpaku as a registered Housing Accommodation Manager. Hotels, ryokans, and other licensed facilities hold their required permit while StayJP accepts contracted operations. Actual duties depend on the facility, location, plan, and contract.
Scale drives revenue — but growth beyond what we can personally oversee erodes quality and leaves hosts uneasy. StayJP does not pursue expansion beyond the reach of our management. Rather than holding a large number of properties, we take responsibility for each one and earn trust that lasts. The growth that follows from that discipline is the only growth we consider real.
Do not create operations the owner cannot see
After contracting, we share agreed reservation, revenue, applicable cost, issue, and response information at the agreed frequency. We preserve decision-ready records rather than promise outcomes.
Awards and recognition verified for StayJP-managed properties
We publish only property-level results supported by official certificates or current platform evidence.
Managed Property Wins Booking.com Award 2026
A StayJP-managed property received a Booking.com Traveller Review Award 2026. We share the property-level result and official criteria based on publishable award materials.
Airbnb Guest Favorite Selected | 5.0 from 7 Reviews
A StayJP-managed property was selected as an Airbnb Guest Favorite. Evidence checked on August 15, 2026 shows a 5.0 rating from 7 reviews as a property-level result.
The standards we will keep through 2030
We will value contract discipline and reviewable operating quality over scale or property count.
We look beyond revenue to the guest environment, field quality, applicable costs, and records, then agree on necessary action with the owner.
Field work and data
An appropriate guest environment
Community and regulation
Multilingual operations
Three commitments for continuity
We protect operating standards before promoting scale or results.
Vision
2030
Confirm capacity and decline work we cannot responsibly accept
OPERATING PRINCIPLES
We make operating quality, contractual responsibility, and transparent reporting reviewable in daily work.
Three principles behind our operations
We build trust through work and records that owners can verify after the contract begins.
Record operating quality
Cleaning reports, reservation responses, and operating issues are kept reviewable within the agreed method and scope.
Connect field work and numbers
Reservations, revenue, ADR, occupancy, and applicable costs inform operating decisions. Improved results are not guaranteed.
Make responsibility and cost clear
Before contracting, we separate the duties of StayJP, the owner, and local providers, including what fees cover and what costs remain separate.
