For minpaku owners | Registered housing accommodation manager

Choose outsourced minpaku operations by responsibility

For minpaku properties whose operating conditions are confirmed, we define in the contract what StayJP handles across reservations, rates, guests, cleaning coordination, and statutory management—and what remains with the owner.

For

Operable minpaku

Notification, rules, and owner authority confirmed

Standard term

12 months

One month's email notice for 10%–20%; three months for 30%+

Management fee

10%–30%+

Plan duties and separate costs disclosed

Four reasons owners consider outsourced operations

Before choosing an operator, separate today's workload from the decisions and costs that will still remain with the owner.

Changing operators feels risky

Switching without mapping existing bookings, OTA accounts, guest instructions, and cleaning schedules can create gaps and missed handoffs.

No time to manage OTAs and rates

Booking pace, sell rates, inventory, changes, and cancellations need an accountable owner and operating rules.

Cleaning and onsite accountability are unclear

Schedule notices, completion-photo review, correction requests, onsite checks, and emergencies are different duties. The contract must say who does each one.

Costs beyond the management fee are hard to see

Cleaning, linen, supplies, repairs, and emergency arrangements have different inclusions and pass-through costs by plan and contract.

One operating contact for the property

We review location, notification and building rules, and the existing setup, then write the roles and cost responsibility of StayJP, the owner, and specialist vendors into the contract.

Reservations and guests

  • OTA operations, reservation management, arrival guidance, and guest support within scope
  • Reflect booking changes and cancellations in operating and cleaning schedules

Cleaning and onsite operations

  • Plan-specific cleaning schedules, completion reports, photo review, and correction requests
  • Onsite checks, emergencies, and specialist arrangements depend on area, contract terms, and separate costs

Rates, compliance, and reporting

  • Rate operations using available booking data and current sales conditions
  • Guest ledgers, periodic reports, and management records within the contracted legal scope

Contract scope and fee conditions

We review location, permit category, room count, and the existing setup to discuss the work we can accept and its cost.

Management fee

10%–30%+ of revenue

Show duties for the 10%, 15%, 20%, and 30%+ plans

Separate StayJP, owner, and specialist-vendor roles in the contract

Confirm plan inclusions and pass-through costs for cleaning, linen, supplies, repairs, and emergency response

No guarantee of revenue, occupancy, or rating improvement

View scope and fees

Final terms are written into the contract after reviewing the property and desired handoff.

Operating information available after contract

We agree the fields and frequency after reviewing existing systems, available source data, and contract scope.

Revenue indicators

Revenue, ADR, occupancy, and RevPAR when source data is available

Reservations and rates

Bookings, sell rates, inventory, and channel status

Operations and onsite records

Guest support, cleaning reports, checks, issues, and actions

Costs and approvals

OTA costs, pass-through expenses, owner approvals, and management reports

Four things you can confirm before signing

Minpaku management by an MLIT-registered housing accommodation manager (F05636)

Management fee, pass-through costs, scope, and approval conditions reviewed before signing

Standard 12 months; cancel without penalty with one month's email notice for 10%–20%, or three months for 30%+

Bookings, accounts, and operating-record handover scope agreed in writing

Rental Operations FAQ

What are the fees and payment terms for management services?

Management plans are 10%, 15%, 20%, and 30%+. Duties differ by plan. OTA fees, payment fees, tax, and external costs outside the contracted inclusion are separate and written into the agreement after property review.

Can OTA accounts and reviews transfer when I change operators?

It depends on account ownership, each OTA's rules, and the current agreement. Before launch, we map bookings, guest contacts, cleaning schedules, and access rights, then agree the transferable scope and cutover steps. Review continuity is not guaranteed.

Are cleaning, linen, supplies, and emergency response included?

It depends on the plan. The 30%+ plan includes cleaning cost, basic linen, specified basic supplies, and local emergency response within contract limits. Emergency arrangement and coordination, amounts over the limit, and external repair, replacement, or construction costs are separate. Check the responsibility table for the 10%, 15%, and 20% plans.

Who manages legal requirements and operating-day limits?

The contract names StayJP or the owner as the working owner for each item. Where the law requires housing accommodation management to be outsourced, the statutory management duties must be entrusted to one registered manager. The owner retains business notification and change obligations; we can introduce an affiliated administrative scrivener when needed.

Which properties can request a consultation?

The property must have confirmable operating conditions, including location, housing-accommodation notification, building rules, and owner authority. StayJP does not diagnose properties or file permit applications; after conditions are confirmed, we discuss acceptance and scope.

Discuss operations for a minpaku with confirmed operating conditions

Share the location, notification status, building rules, and desired handoff so we can review acceptance and contract terms.

The standard contract is 12 months with automatic renewal. Cancellation is penalty-free with one month's designated-email notice for 10%–20%, or three months for 30%+.

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