Licensed coverage & fee tiers

Airbnb management in Japan from 10% of accommodation revenue

Compare what StayJP handles, what stays with the owner, onsite conditions, and separate costs across the 10%, 15%, 20%, and 30%+ plans.

  1. 01

    OTA and guest support, with cleaning and onsite work managed by the owner

  2. 02

    Remote operations including cleaning schedules, photo checks, reviews, and reports

  3. 03

    Adds contract-defined post-checkout onsite inspection to Standard

  4. 04

    Adds direct cleaner quality instruction and emergency local response, with cleaning, basic linen, and designated supplies included within contract limits

Detailed operating plan comparison

Compare the fee, work handled by StayJP, work retained by the owner, and additional costs.

StayJP
Owner
Additional percentage agreed in advance
Included within limits
Owner · actual vendor cost

Agree contract conditions

The management fee is linked to accommodation revenue. The calculation basis and treatment of refunds, cancellations, taxes, and cleaning costs are confirmed in the contract.

Item / plan
10% Light
15% Standard
20% Pro
30%+ Premium
Reservation price adjustment
OTA channel and calendar management
Guest messaging
Check-in and check-out guidance
Guest ledger management
Review responses
Weekly operations report (bookings, revenue, occupancy)
Monthly operations report
Monthly settlement statement (revenue, fees, costs, owner payout)
Cleaning schedule and booking-information coordination
Reservation change and cancellation notice
Cleaning completion report and photo review
Notice of verified omissions or delays
Cleaning-quality correction request based on verified reports or photos
Cleaner selection and contracting
Direct instruction to the cleaning company
Post-checkout onsite inspection
StayJP within contract conditions
StayJP within contract conditions
Emergency local response
Standard supplies (shampoo, conditioner, body wash, laundry detergent)
Included within limits
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.)
Additional percentage agreed in advance
Basic linen and towels based on guest count
Included within limits
Initial equipment and appliance check
Interior and damage report
Regulatory and operating-day management
StayJP or owner
StayJP or owner
StayJP or owner
StayJP or owner
Cleaning cost
Included within limits
Repair, replacement, interior, and appliance coordination
Repair, replacement, interior, and appliance vendor cost
Owner · actual vendor cost
Owner · actual vendor cost
Owner · actual vendor cost
Owner · actual vendor cost
  • • Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.
  • • For 30%+, cleaning, basic linen, towels based on guest count, shampoo, conditioner, body wash, and laundry detergent are included within contract limits. Replenishment occurs during scheduled cleaning or visits; separate or urgent replenishment uses an additional percentage agreed in advance.
  • • The +alpha charge for additional supplies is a percentage agreed in advance, not receipt-by-receipt reimbursement. Repair, replacement, interior-work, and appliance coordination and external vendor costs remain owner-managed under every plan. Regulatory and operating-day management is assigned to StayJP or the owner under the contract. Taxes and OTA fees remain separate.
  • • Every plan includes a weekly operations report and monthly settlement statement. Plans from 15% add a monthly operations report covering reviews, cleaning schedules, and verified operational issues; delivery date and format are set in the contract.

Compare the management fee tiers

Every applicant goes through the same compliance checklist. Service availability varies by region and property portfolio.

On-site service availability

Check service areas →

10%

Light

OTA and guest support, with cleaning and onsite work managed by the owner

Discuss service scope

OTA and guest support, with cleaning and onsite work managed by the owner

Included services

  • Reservation price adjustment: StayJP
  • OTA channel and calendar management: StayJP
  • Guest messaging: StayJP
  • Check-in and check-out guidance: StayJP
  • Guest ledger management: StayJP
  • Weekly operations report (bookings, revenue, occupancy): StayJP
  • Monthly settlement statement (revenue, fees, costs, owner payout): StayJP

Not included

  • Review responses: Owner
  • Monthly operations report: Owner
  • Cleaning schedule and booking-information coordination: Owner
  • Reservation change and cancellation notice: Owner
  • Cleaning completion report and photo review: Owner
  • Notice of verified omissions or delays: Owner
  • Cleaning-quality correction request based on verified reports or photos: Owner
  • Cleaner selection and contracting: Owner
  • Direct instruction to the cleaning company: Owner
  • Post-checkout onsite inspection: Owner
  • Emergency local response: Owner
  • Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
  • Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
  • Basic linen and towels based on guest count: Owner
  • Initial equipment and appliance check: Owner
  • Interior and damage report: Owner
  • Cleaning cost: Owner
  • Repair, replacement, interior, and appliance coordination: Owner
  • Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

Recommended for

Discuss service scope

OTA and guest support, with cleaning and onsite work managed by the owner

  • Regulatory and operating-day management: StayJP or owner

How responsibilities stay split

We execute the repeatable workstreams while hosts retain ownership, risk, and legal decisions.

Cleaning schedule and booking-information coordination

StayJP
15% Standard: Cleaning schedule and booking-information coordination · 20% Pro: Cleaning-quality correction request based on verified reports or photos · 30%+ Premium: Direct instruction to the cleaning company
Owner
10% Light: Cleaning schedule and booking-information coordination · 15% Standard: Direct instruction to the cleaning company

Post-checkout onsite inspection

StayJP
20% Pro: StayJP within contract conditions · 30%+ Premium: StayJP within contract conditions
Owner
10% Light · 15% Standard: Owner. Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.

Emergency local response

StayJP
30%+ Premium: StayJP
Owner
10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner

Onsite inspection service areas

Onsite work under 20% Pro and 30%+ Premium is confirmed only after reviewing the property address, availability, frequency, timing, and cost.

Published confirmed areas

  • No confirmed area is currently published

Consultation after location review

  • Tokyo · Shinjuku
  • Tokyo · Shibuya
  • Tokyo · Nakano
  • Other Tokyo wards
  • Other cities in Japan

Areas in preparation

  • Osaka · Namba
  • Fukuoka · Hakata

A listed area is not a confirmation of availability. We confirm eligibility after reviewing the property address.

Frequently asked questions

Direct instruction to the cleaning company

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: StayJP

Post-checkout onsite inspection

10% Light: Owner · 15% Standard: Owner · 20% Pro: StayJP within contract conditions · 30%+ Premium: StayJP within contract conditions Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.

Emergency local response

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: StayJP Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.

Cleaning cost

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: Included within limits For 30%+, cleaning, basic linen, towels based on guest count, shampoo, conditioner, body wash, and laundry detergent are included within contract limits. Replenishment occurs during scheduled cleaning or visits; separate or urgent replenishment uses an additional percentage agreed in advance. The +alpha charge for additional supplies is a percentage agreed in advance, not receipt-by-receipt reimbursement. Repair, replacement, interior-work, and appliance coordination and external vendor costs remain owner-managed under every plan. Regulatory and operating-day management is assigned to StayJP or the owner under the contract. Taxes and OTA fees remain separate.

Weekly operations report (bookings, revenue, occupancy)

Every plan includes a weekly operations report and monthly settlement statement. Plans from 15% add a monthly operations report covering reviews, cleaning schedules, and verified operational issues; delivery date and format are set in the contract.

Check the right management scope for your property

Share the address, operating status, and work you need. We will confirm eligibility and the plans to compare; submission does not confirm a contract.

Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium. For 30%+, cleaning, basic linen, towels based on guest count, shampoo, conditioner, body wash, and laundry detergent are included within contract limits. Replenishment occurs during scheduled cleaning or visits; separate or urgent replenishment uses an additional percentage agreed in advance. The +alpha charge for additional supplies is a percentage agreed in advance, not receipt-by-receipt reimbursement. Repair, replacement, interior-work, and appliance coordination and external vendor costs remain owner-managed under every plan. Regulatory and operating-day management is assigned to StayJP or the owner under the contract. Taxes and OTA fees remain separate.

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