How the plans differ

Detailed operating plan comparison

Compare the fee, work handled by StayJP, work retained by the owner, and additional costs.

Find the plan for my property Check what is covered

Properties outside our service area, or where building rules prohibit minpaku, may not be accepted. Please start by sharing the property details.

10%

15%

20%

30%+

How the plans differ

Compare the fee, work handled by StayJP, work retained by the owner, and additional costs.

Plan responsibility and cost matrix

A check means StayJP handles the task, X means the owner handles it, and text indicates a cost or contract condition. The management fee is linked to accommodation revenue. The calculation basis and treatment of refunds, cancellations, taxes, and cleaning costs are confirmed in the contract.

Item / plan	10% Light	15% Standard	20% Pro	30%+ Premium
Reservation price adjustment
OTA channel and calendar management
Guest messaging
Check-in and check-out guidance
Guest ledger management
Review responses
Weekly operations report (bookings, revenue, occupancy)
Monthly operations report
Monthly settlement statement (revenue, fees, costs, owner payout)
Cleaning schedule and booking-information coordination
Reservation change and cancellation notice
Cleaning completion report and photo review
Notice of verified omissions or delays
Cleaning-quality correction request based on verified reports or photos
Cleaner selection and contracting
Direct instruction to the cleaning company
Post-checkout onsite inspection			StayJP within contract conditions	StayJP within contract conditions
Emergency local response
Standard supplies (shampoo, conditioner, body wash, laundry detergent)				Included within limits
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.)				Additional percentage agreed in advance
Basic linen and towels based on guest count				Included within limits
Initial equipment and appliance check
Interior and damage report
Regulatory and operating-day management	StayJP or owner	StayJP or owner	StayJP or owner	StayJP or owner
Cleaning cost				Included within limits
Repair, replacement, interior, and appliance coordination
Repair, replacement, interior, and appliance vendor cost	Owner · actual vendor cost	Owner · actual vendor cost	Owner · actual vendor cost	Owner · actual vendor cost

Who handles what in each plan

Compare StayJP tasks, owner tasks, and items that must be agreed before contract.

10% Light

Best suited for: OTA and guest support, with cleaning and onsite work managed by the owner

StayJP handles

Reservation price adjustment: StayJP
OTA channel and calendar management: StayJP
Guest messaging: StayJP
Check-in and check-out guidance: StayJP
Guest ledger management: StayJP
Weekly operations report (bookings, revenue, occupancy): StayJP
Monthly settlement statement (revenue, fees, costs, owner payout): StayJP

Owner handles

Review responses: Owner
Monthly operations report: Owner
Cleaning schedule and booking-information coordination: Owner
Reservation change and cancellation notice: Owner
Cleaning completion report and photo review: Owner
Notice of verified omissions or delays: Owner
Cleaning-quality correction request based on verified reports or photos: Owner
Cleaner selection and contracting: Owner
Direct instruction to the cleaning company: Owner
Post-checkout onsite inspection: Owner
Emergency local response: Owner
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
Basic linen and towels based on guest count: Owner
Initial equipment and appliance check: Owner
Interior and damage report: Owner
Cleaning cost: Owner
Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

Agree before contract

Regulatory and operating-day management: StayJP or owner

15% Standard

Best suited for: Remote operations including cleaning schedules, photo checks, reviews, and reports

StayJP handles

Reservation price adjustment: StayJP
OTA channel and calendar management: StayJP
Guest messaging: StayJP
Check-in and check-out guidance: StayJP
Guest ledger management: StayJP
Review responses: StayJP
Weekly operations report (bookings, revenue, occupancy): StayJP
Monthly operations report: StayJP
Monthly settlement statement (revenue, fees, costs, owner payout): StayJP
Cleaning schedule and booking-information coordination: StayJP
Reservation change and cancellation notice: StayJP
Cleaning completion report and photo review: StayJP
Notice of verified omissions or delays: StayJP

Owner handles

Cleaning-quality correction request based on verified reports or photos: Owner
Cleaner selection and contracting: Owner
Direct instruction to the cleaning company: Owner
Post-checkout onsite inspection: Owner
Emergency local response: Owner
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
Basic linen and towels based on guest count: Owner
Initial equipment and appliance check: Owner
Interior and damage report: Owner
Cleaning cost: Owner
Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

Agree before contract

Regulatory and operating-day management: StayJP or owner

20% Pro

Best suited for: Adds contract-defined post-checkout onsite inspection to Standard

StayJP handles

Reservation price adjustment: StayJP
OTA channel and calendar management: StayJP
Guest messaging: StayJP
Check-in and check-out guidance: StayJP
Guest ledger management: StayJP
Review responses: StayJP
Weekly operations report (bookings, revenue, occupancy): StayJP
Monthly operations report: StayJP
Monthly settlement statement (revenue, fees, costs, owner payout): StayJP
Cleaning schedule and booking-information coordination: StayJP
Reservation change and cancellation notice: StayJP
Cleaning completion report and photo review: StayJP
Notice of verified omissions or delays: StayJP
Cleaning-quality correction request based on verified reports or photos: StayJP
Post-checkout onsite inspection: StayJP within contract conditions

Owner handles

Cleaner selection and contracting: Owner
Direct instruction to the cleaning company: Owner
Emergency local response: Owner
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
Basic linen and towels based on guest count: Owner
Initial equipment and appliance check: Owner
Interior and damage report: Owner
Cleaning cost: Owner
Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

Agree before contract

Regulatory and operating-day management: StayJP or owner

30%+ Premium

Best suited for: Adds direct cleaner quality instruction and emergency local response, with cleaning, basic linen, and designated supplies included within contract limits

StayJP handles

Reservation price adjustment: StayJP
OTA channel and calendar management: StayJP
Guest messaging: StayJP
Check-in and check-out guidance: StayJP
Guest ledger management: StayJP
Review responses: StayJP
Weekly operations report (bookings, revenue, occupancy): StayJP
Monthly operations report: StayJP
Monthly settlement statement (revenue, fees, costs, owner payout): StayJP
Cleaning schedule and booking-information coordination: StayJP
Reservation change and cancellation notice: StayJP
Cleaning completion report and photo review: StayJP
Notice of verified omissions or delays: StayJP
Cleaning-quality correction request based on verified reports or photos: StayJP
Cleaner selection and contracting: StayJP
Direct instruction to the cleaning company: StayJP
Post-checkout onsite inspection: StayJP within contract conditions
Emergency local response: StayJP
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Included within limits
Basic linen and towels based on guest count: Included within limits
Initial equipment and appliance check: StayJP
Interior and damage report: StayJP
Cleaning cost: Included within limits

Owner handles

Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

Agree before contract

Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Additional percentage agreed in advance
Regulatory and operating-day management: StayJP or owner

Cleaning cost · Repair, replacement, interior, and appliance vendor cost

Cleaning, linen, supplies, repairs, and onsite work follow different rules by plan.

Cleaning cost

10% Light: Owner
15% Standard: Owner
20% Pro: Owner
30%+ Premium: Included within limits

Basic linen and towels based on guest count

10% Light: Owner
15% Standard: Owner
20% Pro: Owner
30%+ Premium: Included within limits

Standard supplies (shampoo, conditioner, body wash, laundry detergent)

10% Light: Owner
15% Standard: Owner
20% Pro: Owner
30%+ Premium: Included within limits

Repair, replacement, interior, and appliance vendor cost

10% Light: Owner · actual vendor cost
15% Standard: Owner · actual vendor cost
20% Pro: Owner · actual vendor cost
30%+ Premium: Owner · actual vendor cost

The +alpha charge for additional supplies is a percentage agreed in advance, not receipt-by-receipt reimbursement. Repair, replacement, interior-work, and appliance coordination and external vendor costs remain owner-managed under every plan. Regulatory and operating-day management is assigned to StayJP or the owner under the contract. Taxes and OTA fees remain separate.

Costs outside the management fee and contract conditions

Cleaning, linen, supplies, repairs, and onsite work follow different rules by plan.

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: Additional percentage agreed in advance

Owner handles

Compare the fee, work handled by StayJP, work retained by the owner, and additional costs.

10% Light

Review responses: Owner
Monthly operations report: Owner
Cleaning schedule and booking-information coordination: Owner
Reservation change and cancellation notice: Owner
Cleaning completion report and photo review: Owner
Notice of verified omissions or delays: Owner
Cleaning-quality correction request based on verified reports or photos: Owner
Cleaner selection and contracting: Owner
Direct instruction to the cleaning company: Owner
Post-checkout onsite inspection: Owner
Emergency local response: Owner
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
Basic linen and towels based on guest count: Owner
Initial equipment and appliance check: Owner
Interior and damage report: Owner
Cleaning cost: Owner
Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

15% Standard

Cleaning-quality correction request based on verified reports or photos: Owner
Cleaner selection and contracting: Owner
Direct instruction to the cleaning company: Owner
Post-checkout onsite inspection: Owner
Emergency local response: Owner
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
Basic linen and towels based on guest count: Owner
Initial equipment and appliance check: Owner
Interior and damage report: Owner
Cleaning cost: Owner
Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

20% Pro

Cleaner selection and contracting: Owner
Direct instruction to the cleaning company: Owner
Emergency local response: Owner
Standard supplies (shampoo, conditioner, body wash, laundry detergent): Owner
Additional supplies (toothbrushes, slippers, extra towels, air freshener, etc.): Owner
Basic linen and towels based on guest count: Owner
Initial equipment and appliance check: Owner
Interior and damage report: Owner
Cleaning cost: Owner
Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

30%+ Premium

Repair, replacement, interior, and appliance coordination: Owner
Repair, replacement, interior, and appliance vendor cost: Owner · actual vendor cost

Onsite inspections and emergency dispatch

Scheduled onsite inspections and emergency visits for incidents or breakdowns are separate services.

Post-checkout onsite inspection

Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.

10% Light: Owner
15% Standard: Owner
20% Pro: StayJP within contract conditions
30%+ Premium: StayJP within contract conditions

Emergency local response

0110% Light: Owner
0215% Standard: Owner
0320% Pro: Owner
0430%+ Premium: StayJP

Questions to review before choosing a plan

Direct instruction to the cleaning company

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: StayJP

Post-checkout onsite inspection

10% Light: Owner · 15% Standard: Owner · 20% Pro: StayJP within contract conditions · 30%+ Premium: StayJP within contract conditions Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.

Emergency local response

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: StayJP Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.

Cleaning cost

10% Light: Owner · 15% Standard: Owner · 20% Pro: Owner · 30%+ Premium: Included within limits For 30%+, cleaning, basic linen, towels based on guest count, shampoo, conditioner, body wash, and laundry detergent are included within contract limits. Replenishment occurs during scheduled cleaning or visits; separate or urgent replenishment uses an additional percentage agreed in advance. The +alpha charge for additional supplies is a percentage agreed in advance, not receipt-by-receipt reimbursement. Repair, replacement, interior-work, and appliance coordination and external vendor costs remain owner-managed under every plan. Regulatory and operating-day management is assigned to StayJP or the owner under the contract. Taxes and OTA fees remain separate.

Weekly operations report (bookings, revenue, occupancy)

Every plan includes a weekly operations report and monthly settlement statement. Plans from 15% add a monthly operations report covering reviews, cleaning schedules, and verified operational issues; delivery date and format are set in the contract.

Contract conditions to confirm in consultation

Onsite inspection is included in 20% Pro and 30%+ Premium within the eligible area, frequency, timing, and other contract conditions. Emergency local response is separate: the owner handles it under 20% Pro and StayJP handles it under 30%+ Premium.
For 30%+, cleaning, basic linen, towels based on guest count, shampoo, conditioner, body wash, and laundry detergent are included within contract limits. Replenishment occurs during scheduled cleaning or visits; separate or urgent replenishment uses an additional percentage agreed in advance.

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Share the property area and required scope Check what is covered