For Tokyo property owners

Seven criteria for choosing a Tokyo minpaku manager

Compare address, ordinances, onsite work, costs, and handover under the same conditions

A generic guide to management companies cannot tell you which duties can be contracted at a specific Tokyo address.

Check municipal conditions, manager registration, remote and onsite scope, cleaning, repairs, costs, current bookings, and handover in the same order.

This page gives owners of operating or operation-ready Tokyo minpaku the same questions to ask every candidate.

‘Tokyo coverage’ is not enough to make a decision

Even within Tokyo, the office and ordinance for private lodging depend on the property location. Manager registration, remote duties, onsite inspection, and emergency local response must also be checked separately.

The 23 wards, Hachioji, Machida, and other municipalities may have different offices and ordinances
Private lodging manager registration does not prove onsite service is available at every address
Cleaning schedule notices, correction requests, onsite checks, emergency response, and repair orders are different duties

Give each candidate the ward or city, address, current setup, and required onsite duties, then compare the contractable scope in writing.

Seven selection criteria for a Tokyo property

1Local system, ordinance, and operating status

Before comparing managers, identify whether the property operates under private lodging notification, special-zone minpaku, or the Hotel Business Act and whether its notification or license remains valid.

Have you checked the authority and current ordinance for the ward or city?
Can the owner explain the number, permitted operating conditions, building bylaws, and lease authority?

2Registration and contracting entity

Where statutory management entrustment is required, verify the contracting private lodging manager in the official register.

Match the company name, registration number, registration validity, and contract recipient
Do not treat a cleaner or operating brand name as proof of manager registration
Do not treat the registration as a hotel license or real-estate brokerage qualification

3Remote and onsite scope for the address

Split ‘Tokyo coverage’ into remote booking and messaging work and work that requires an actual visit.

Which plans, onsite inspections, and emergency local response are available at this address?
What incidents, contact hours, frequency, transport, and extra-visit conditions apply?

4Complaint and emergency contact authority

Review the complaint channel, guest warning, visit decision, public authority contact, and owner report as one flow.

Contacts, hours, and escalationApproval for entry, termination, and refund proposalsSeparation of inspection and emergency response

5Level of involvement with the cleaner

Compare scheduling, photo review, correction requests, direct instruction, and onsite inspection instead of relying on the label ‘cleaning management’.

Who contracts the cleaner and sends booking changes?
Who reviews photos and requests or directs correction?
Who pays cleaning, linen, basic supplies, and extras?

6Management fee, outside costs, and reports

Do not compare percentages alone. Use the same revenue basis to include tax, cleaning, supplies, onsite work, OTA fees, repairs, and work left with the owner.

7Contract exit and manager switch

Before signing, confirm notice period and method, existing bookings, OTA access, cleaning, keys, guest register, unsettled amounts, open incidents, and handover dates.

Choose a contract that explains not only how service starts but who returns each asset and record when it ends.

Three assumptions to stop before selecting

‘Tokyo coverage’ includes onsite work

Remote booking or guest support and address-restricted onsite or emergency work are separate. Start with the address and required scenarios.

‘Cleaning management’ includes quality direction

Scheduling, photo review, correction requests, direct direction, and onsite checks have different responsibility and cost. Give them separate contract rows.

A lower rate means a lower total cost

You cannot compare without adding cleaning, supplies, visits, systems, repairs, and work retained by the owner.

Compare the same property conditions, not company names

Give each candidate the same facts and place answers in the same columns. A general service list cannot prove the available scope at a specific Tokyo address.

Address, municipality, and legal categoryCurrent OTAs, bookings, cleaning, and keysRequired remote and onsite dutiesFee revenue basis and outside costsOwner approval, orders, and costsStart, termination, and handover

For the same address, duties, and bookings, compare executor, approver, cost bearer, and completion record.

StayJP checks contractability from the address and responsibility scope

For minpaku, StayJP is a registered private lodging manager that accepts management of properties already meeting operating conditions within the contract. It does not file permit or notification applications or diagnose property eligibility.

Compare 10%, 15%, 20%, and 30%+ through onsite duties and owner responsibility

10% covers core remote operations; 15% adds cleaning schedule and booking information plus completion-report review
20% adds verified cleaning correction requests and onsite inspection within service area and contract conditions
30%+ adds contracted emergency local response, equipment first checks, and direct cleaner instruction
The owner handles repair, replacement, interior, and appliance arrangements, orders, and outside costs in every plan

We do not confirm serviceability from the word Tokyo alone; we check the address, current setup, and required duties before defining a contractable scope.

Verify registration, ordinances, and management duties in official sources

Official sources show location-specific offices and ordinances, Tokyo jurisdiction, registered managers, and core complaint and onsite duties. Confirm each company's service scope separately in its contract.

Checked: August 20, 2026

Questions about choosing a Tokyo manager

1.Can one manager serve every Tokyo property?

Not automatically. Separate remote and onsite work and check the address, legal category, municipal ordinance, onsite inspection area, emergency area, and contract conditions.

2.Where can I verify private lodging manager registration?

Use the registers linked by MLIT and the regional development bureaus to check company and registration number. Then separately verify plans and onsite work at the actual address.

3.Does onsite inspection include emergency local response?

Not necessarily. StayJP separates 20% onsite inspection from 30%+ emergency local response; both require address, incident, time, frequency, and other contract conditions.

4.How should I compare management fees?

Using the same revenue and duty scope, list the fee and tax, cleaning, supplies, visits, OTA and repair costs, and work left with the owner.

5.What should I prepare when changing managers?

Organize termination terms, OTA access, future bookings, payments, guest guides, cleaning, keys, guest register, unsettled amounts, and open incidents, then assign each transition date.

Summary: choose by address and responsibility table in Tokyo

After the general company comparison, insert the actual Tokyo property conditions and confirm the contractable scope.

1Check the municipal office, ordinance, and notification or license
2Verify the manager and contracting entity in the official register
3Check remote, onsite, and emergency work by address
4Separate cleaning, repairs, outside costs, and owner responsibility
5Confirm termination, booking, and record handover as well as the start

Compare responsibility under the same address, duties, and cost conditions—not the company name on a rate card.