Operations setup for owners

Prepare legal procedures and daily operations as separate workstreams

Confirm whether the property can operate first, then decide what StayJP manages and what remains with the owner.

Before starting a minpaku, confirm that the property qualifies under the Private Lodging Business Act, check the landlord’s consent, building rules and fire-safety requirements, and submit the required notification to the authority responsible for the property’s location.

StayJP does not file licence or notification applications. We can introduce a partner administrative scrivener when needed; our role begins with operations management after the legal operating conditions are in place.

Before consulting us, prepare the property location, licence or notification status, room count, current OTAs, cleaning arrangement, and the work you want managed. This makes the plan and remaining owner duties easier to define.

Separate two areas before launch

Legal procedures and operations management are different services. Owners and qualified professionals handle applications and notifications; the management company handles the daily work specified in the contract.

Operational facts to prepare before consultation

Licence or notification type, number, and current status
Property location, room count, and resident or absent-host model
Ownership and access rights for OTA accounts and listings
Desired scope for reservations, guest messages, and pricing
Cleaning provider and responsibility for schedules and quality instructions
Owner approval rights for onsite checks, emergencies, and repairs

Five operating decisions to make before signing

Work to outsource

Separate reservations, messages, pricing, cleaning communication, and onsite checks item by item.

Work retained by the owner

Confirm the owner’s continuing role in repairs, replacement costs, approvals, and statutory reports.

Onsite conditions

For the 20% plan, define the area, frequency, and timing of onsite checks separately from emergency dispatch.

Cost boundaries

Compare the management fee, third-party charges, plan-included supplies, and negotiated add-ons separately.

Accounts and data

Decide how OTA ownership, reviews, bookings, photos, and settlement records will be handed over.

Compare four cost categories

Do not compare percentages alone. Confirm what is included, who approves it, and who pays.

Management fee

StayJP’s core plans charge 10%, 15%, 20%, or 30%+ of revenue.

The management scope and work retained by the owner differ by plan.

OTA, tax, and other third-party costs

OTA fees, taxes, payment charges, and similar external costs are reviewed separately from the management fee.

Confirm how these items appear in settlement statements before signing.

Cleaning, linen, and basic consumables

Within the agreed limit, the 30%+ plan includes cleaning, linen and towels based on guest count, shampoo, conditioner, body wash, and laundry detergent.

Toothbrushes, slippers, extra towels, and fragrance products use a separately negotiated percentage under the 30%+ plan.

Repairs, replacement, interiors, and appliances

Arranging, approving, carrying out, and paying for this work remains the owner’s responsibility under every plan.

These items are not included in the 30%+ management fee or plan limit.

Owners this guide is for

New owners confirming operating conditions

Owners preparing post-notification operations while checking legal requirements with the authority or a professional.

Hosts reducing self-management workload

Owners who want to outsource part of reservations, guest support, pricing, or cleaning communication.

Owners changing management companies

Owners comparing responsibility, OTA access, data handover, and termination terms.

Multi-room or multi-property operators

Operators who need consistent approval and operating rules across properties.

Six steps for comparing management companies

Confirm legal operating conditions

Ask the relevant authority or professional about the legal route, building rules, fire safety, and landlord consent.

List the current operating work

Map the workflow from reservation to settlement, including the current owner and each pain point.

Compare scope, not only percentage

Across 10%, 15%, 20%, and 30%+, compare the manager’s work with duties retained by the owner.

Check onsite conditions

Confirm the area, frequency, and timing of onsite checks separately from emergency dispatch.

Agree account and handover rules

Record OTA ownership, access, photos, reviews, and return of booking and settlement data in the contract.

Review the term and extra costs

Check renewal, termination notice, third-party costs, and approval thresholds before signing.

Terms to confirm before signing with StayJP

Term and automatic renewal
The standard contract term is 12 months and renews automatically at expiry.
Termination notice
Give notice to the designated email one month in advance for 10%, 15%, and 20%, or three months in advance for 30%+. There is no cancellation penalty.
Onsite checks and emergency dispatch
The 20% plan includes contract-defined onsite checks. The 30%+ plan includes onsite checks and emergency local response. Area and detailed conditions are confirmed before signing.
Owner responsibility for repairs
The owner arranges and pays for repairs, replacements, interior work, and appliances under every plan.

Official sources for checking the rules

Notification and outsourcing requirements vary by property and location. Confirm the final position with the authority responsible for the property or a qualified professional.

Last reviewed: 20 August 2026

Frequently asked questions

Q1. Does StayJP file licence or notification applications?

No. StayJP does not act as the application agent. We can introduce a partner administrative scrivener when needed, and manage operations after the legal operating conditions are in place.

Q2. When should I consult an operations manager?

Once the legal route and operating conditions have been checked with the authority or a professional, share the location, procedure status, room count, OTAs, cleaning setup, and desired scope.

Q3. Which plan is best for a beginner?

Experience alone does not determine the plan. Compare the work to outsource, the need for onsite checks, and the approvals and local work the owner can retain.

Q4. Can an absent host self-manage?

As a rule, a registered manager must be engaged when the owner is absent while guests stay or when a notified property has more than five guest rooms. Ask the authority or a professional whether an exception applies.

Q5. Does outsourcing guarantee revenue?

No. Revenue, occupancy, and ADR vary with location, property, season, market, and pricing, and are not guaranteed. The consultation confirms scope and cost structure.

Summary: separate legal readiness from the operating contract

Check these items in order before beginning operations.

Confirm legal eligibility with the authority or a professional
Separate outsourced work from owner duties
Separate onsite checks from emergency response
Separate management fees from external costs
Confirm term, termination, and handover

For post-notification operations management, StayJP defines the service scope and responsibilities before contract.